BATTS BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces.
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ticketing system Trouble Ticketing Barnhard Associates BATTS Trouble Ticketing

BATTS Description

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces.BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a ticket-via-email interface for submission and informational logging. Features include support for tickets pending on or resolved when other tickets are disposed of, an ability to assign tickets to a person, an ability to categorize and prioritize tickets, and associating billing codes with various logging events. Requirements: · Perl · MySQL · Sendmail or equivalent · Perl DBI (Database Interface) · BD (Database Driver) · Mail::Header · Mail::Internet

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