FocalScope A simple email ticket system designed for small, medium and large businesses.
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FocalScope Description

Advertisement FocalScope is a Business software developed by FocalScope Pte Ltd. After our trial and test, the software is proved to be official, secure and free. Here is the official description for FocalScope: FocalScope is an easy-to-use email ticket system designed for small, medium and large businesses. FocalScope is the perfect solution for customer service, customer care, HELPDESK support and call centers. Choose between self hosting FocalScope or having us expertly manage that responsibility for you. Our servers handle millions of e-mails reliably and fast are growing daily. Features: *Email Management email management system | email Give your team the right tools to provide the best possible customer service. Turn your customers into fans! The e-mail ticket system, e-mail templates, automated responses, internal notes, ticket backlog and email queue are just a few of the features FocalScope has to offer. These tools will help your team save time and substantially increase customer satisfaction. *Document Management FocalScope provides you with a simple and easy-to-use document management feature that enables users to manage and share files with each other and customers, from within FocalScope, for insertion into web page/message, so customers can download files and document directly from your FocalScope environment. *Live Chat helpdesk ticketing system | online chat FocalScope's Live Chat helps you to engage with your customers online and in real-time, using instant messaging. We offer a complete, multi-channel Live Chat solution that makes it easy for your customers to contact you and for you to keep track of their enquiries. *Contact Management To Boost productivity, FocalScope allows you to manage and share contact information in a single integrated database. FocalScope provides quick access to all critical contact data, including company Details and notes. *Calendar Management ticketing software | calendar FocalScope offers a flexible and robust calendar management system. It's designed for team collaboration and allows users to quickly share schedules and create group calendars, so they can better manage upcoming tasks and events. *Etc

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